Others in our Forum may have more insight into this particular application. That should then fully remove this AVG from your computer. Perhaps you need to apply the changes to Internet Explorer too - if you have not all ready done so, and also to all browsers present on your system.įailing that you may need to consider doing a full clean install of Windows 10, and during the installation process select the option to delete personal files - after backing up those personal files you do not want to lose. If you type Internet Explorer in your search bar you'll see its executable appear in the search list.
So far as I can see this application adjusts settings to popular browsers such as Microsoft's Internet Explorer, Mozilla FireFox and Google Chrome. Personally, I feel the information there is a little disorganized, and getting you to carry out instructions in a way that could potentially leave traces of the AVG Web TuneUp application.įrom what I can tell this particular application has been removed from AVG's site - probably owing to the 2015 flaw discovered that placed millions of Google Chrome users at risk of having personal data mined. I've read through the article you provided a URL to. I do believe the culprit is most likely the program that I cannot remove. Whenever I try to do that, the pop-up appears, I confirm the removal, the progress bar is shown for about 3 seconds, then the pop-up disappears and the package stays there on the list of installed programs.īitDefender says it cannot complete the installation due to the presence of another antivirus. Then I attempted to remove AVG Secure Search (the standard way - control panel, add-remove programs).
(The latter is the software package, not the toolbar with the same name.)įirst, I removed the AVG Antivirus package. There were two AVG packages installed: AVG Antivirus Free and AVG Secure Search. Perusing the AVG support forum, I can see AVG tech support never solves these issues when posted by other users.ĭecided to uninstall AVG and to install BitDefender instead. AVG has rendered the computer unusable (95% CPU usage by AVG processes when idle, taking 3 minutes to open a document, most web sites timing out while opening, zillions of junk AVG sales pop-ups disguised as system notifications). First time poster, please let me know if this is not the right subforum for my problem.